Employee firmware.
From HuffPo
Starbucks Closing Stores Today
For three hours on Tuesday, Starbucks will shut down every single one of its 7,100 stores so that baristas can receive a refresher course on how best to improve the coffee customer experience.
Among the various lessons that will be re-taught include how to wipe the steamer wands and remembering to rinse the pitchers and shot glasses every time.
As a spokeswoman tells the Seattle Times:
"We will have all new standards for how we create the drinks...[Employees] will be trained in creating the perfect shot, steaming the milk and all the pieces that come together in a drink."
As requested by CEO Howard Schultz, the unprecedented ining session will take place between 5:30 and 8:30 p.m. and affect approximately 135,000 employees.
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And then
they're a'comin' to getcha.
2 comments:
Speaking of Got'cha, you are my very first victim.
http://ornerybastard.blogspot.com/2008/02/there-are-some-nice-folks-out-there.html
The New York Times?!
Hey now, don't be co-opting our secret weapon you fuckers.
We reserve the top shelf stuff for ourselves, thank you.
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